Terms

Last updated: November 2026

1. About these terms

This website, rangerproperty.com.au (the Website), is operated by DA General Pty Ltd, ABN: 12138750848 trading as Ranger Property Management (Ranger, we, us or our).

By accessing or using the Website, you agree to these Terms of Use. If you do not agree, please do not use the Website.

These terms cover your use of the Website only. Accommodation bookings are governed by our separate Booking Terms and Conditions, which you will be asked to accept when you make a booking.

2. Using the Website

You may use the Website for personal, non-commercial purposes, including browsing our properties, checking availability and making bookings.

You must not:

  • use the Website in any way that breaches any law or regulation

  • attempt to gain unauthorised access to the Website, its servers or any connected system

  • introduce viruses, malicious code or anything else designed to interfere with the Website

  • scrape, copy or harvest content or data from the Website by automated means

  • make a false, fraudulent or speculative booking or enquiry

  • impersonate another person or provide information you know to be false

3. Property information and availability

We take care to keep property descriptions, photographs, amenities, rates and availability accurate and up to date. However, details can change and errors can occur.

Photographs are indicative only. Furnishings, views and surroundings may vary from those shown.

Rates and availability shown on the Website are not confirmed until your booking is accepted and you receive a written confirmation from us.

If we become aware of a material error in a listing or a price after you have booked, we will contact you and you may choose to proceed with the corrected booking or cancel it for a full refund.

4. Bookings and payments

Bookings on the Website are processed through our third-party reservation system, Resly. When you make a booking, you will be dealing with Ranger, and the booking engine is provided by Resly on our behalf.

Payments are processed through a secure payment gateway. We do not store your full card details.

All booking conditions, including deposits, payment schedules, bond or security deposits, cancellation and refund policies, check-in and check-out times, house rules and guest numbers, are set out in our Booking Terms and Conditions.

5. Guest conduct

Our properties are located in residential neighbourhoods in and around Byron Bay. Guests must comply with each property's house rules and with the NSW Code of Conduct for the Short-term Rental Accommodation Industry, including rules about noise, parties, parking and waste.

6. Intellectual property

All content on the Website, including text, photographs, graphics, logos and design, is owned by or licensed to Ranger, or provided with permission, and is protected by Australian and international copyright and trade mark laws.

You may view and print pages for personal use. You must not copy, reproduce, republish, distribute or otherwise use any content from the Website for commercial purposes without our prior written permission.

7. Third-party links and services

The Website may link to third-party websites and services, such as our booking engine, payment providers, maps, social media and local businesses. These are provided for convenience only.

We do not control and are not responsible for the content, availability or privacy practices of third-party websites. Your use of them is subject to their own terms.

8. Reviews and content you submit

If you submit a review, photo, message or other content to us or through the Website, you confirm that it is your own, is accurate, and is not unlawful, offensive or defamatory.

You grant Ranger a non-exclusive, royalty-free, perpetual licence to use, reproduce and publish that content (including your first name and the month of your stay) on the Website and in our marketing. We may edit or decline to publish any submission.

9. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

10. Limitation of liability

To the extent permitted by law:

  • the Website is provided on an "as is" and "as available" basis, and we do not guarantee that it will be uninterrupted, error-free or free of viruses

  • we exclude all warranties and conditions not expressly set out in these terms

  • we are not liable for any indirect or consequential loss, or any loss of data, profit or opportunity, arising from your use of, or inability to use, the Website

Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied.

11. Privacy

We handle your personal information in accordance with our Privacy Policy.

12. Changes to these terms

We may update these Terms of Use from time to time by publishing a new version on the Website. The updated terms apply from the date they are published. Please check this page periodically.

13. Governing law

These terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

14. Contact us

If you have any questions about these terms, please contact us:

hello@rangerproperty.com.au